Pets can have emergencies that require immediate attention. Understanding what constitutes a pet emergency, how to react, and where to seek help during business hours are crucial steps to ensure the safety and well-being of your furry friend.

Pet Emergencies During Business Hours

We accept pet emergencies case-by-case during our business hours. To ensure availability for your pet, reach out to us at 904-824-1414. If we’re unable to assist, we’ll offer a referral to an emergency pet hospital. For after-hours emergency care, please see the section below.

After-Hours Emergency Care

St. Augustine Regional
2090 US-1 South
St. Augustine, FL 32086
904-797-5770

Capital Veterinary Specialist – 24 Hour Emergency
3001 Hartley Road
Jacksonville, FL 32257
904-647-7481

First Coast Veterinary Emergency
301 Jacksonville Dr. Ste 2
Jacksonville Beach, FL 32250
904-853-6310

What is a Pet Emergency?

A pet emergency is any situation where your pet’s life, limb, or comfort is at immediate risk. Just as with humans, pets can experience sudden medical issues that require immediate attention. These emergencies can range from accidental ingestion of toxins to severe injuries and sudden, life-threatening health issues.

Signs of a Pet Emergency

Pet emergencies can be categorized into several types, including, but not limited to:

• Traumatic injuries, such as fractures or wounds
• Breathing difficulties
• Ingestion of poisonous substances
• Severe vomiting or diarrhea
• Unexplained lethargy or collapse
• Seizures or loss of consciousness
• Extreme pain
• Difficulty urinating or defecating

Recognizing these emergencies and responding quickly can be vital to your pet’s survival and long-term health.

What to Do in Case of a Pet Emergency

When faced with a potential pet emergency, staying calm and acting swiftly is paramount. Here’s what you should do:

• Stay Calm – Your pet can sense your stress, which can exacerbate their anxiety. Take a deep breath and approach the situation as calmly as possible.
• Assess the Situation – Quickly but carefully determine the severity of your pet’s condition. Look for the signs mentioned above and any other out-of-the-ordinary behavior or symptoms.
• Contact a Professional – Call your veterinarian or the nearest emergency pet hospital immediately. They can provide advice on immediate steps to take and prepare for your arrival if you need to bring your pet in.
• Transport Your Pet Safely – If you need to transport your pet to a vet, do so carefully. For injured pets, use a flat surface to carry them if possible, and avoid any unnecessary handling of the injured area.
• Follow Professional Guidance – Once you’ve reached out to a professional, follow their instructions carefully. They may provide first-aid measures or tell you to bring your pet in for immediate care.
• Be Prepared – It’s a good idea to have an emergency plan in place before an emergency arises. Know the location of your nearest emergency pet hospital and keep a pet first-aid kit at home.

Poison Control

If you’re concerned about your pet ingesting food, medication, plants, or any other toxin accidentally, please contact the ASPCA Poison Control Hotline at 888-426-4435 or visit www.aspca.org/pet-care/animal-poison-control. They’re your go-to for animal poison-related emergencies, available 24/7, every day of the year.

You can also reach out to the Pet Poison Hotline at 855-886-7965.

* Please be aware that a consultation fee may apply.